Privacy Policy for Payfront

At Payfront, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make a purchase.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of personal information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, payment details (such as credit card information), and any other details necessary for completing your order.
  • Usage Data: This includes information about how you interact with our website, including IP address, browser type, device type, and browsing activity. This helps us understand your preferences and improve your shopping experience.
  • Cookies: We use cookies to enhance your experience and provide you with a personalized shopping experience. You can control cookie settings through your browser.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your orders, shipping, and product updates.
  • To personalize your shopping experience and offer tailored recommendations.
  • To improve our website, products, and services based on your feedback.
  • To send marketing communications (if you have opted in).

3. How We Protect Your Information

We take the protection of your personal data seriously. We use a combination of physical, technical, and administrative security measures to safeguard your information from unauthorized access, loss, or misuse. Your payment information is encrypted and processed through secure payment gateways.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners to:

  • Process payments and orders.
  • Ship products to your address.
  • Provide customer service and support.

We may also disclose your information if required by law, such as to comply with a subpoena or a similar legal process.

5. Your Rights

As a customer in the UK, you have the right to:

  • Request access to the personal data we hold about you.
  • Correct or update any inaccuracies in your personal information.
  • Request that we delete your personal data (subject to certain conditions).
  • Opt-out of receiving marketing communications at any time.

To exercise any of these rights, please contact us using the contact details below.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party websites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting an updated version on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Phone: +44 7514 500217